Privacy Policy

Last Updated: October 16, 2025

Questions? Contact us at support@bbn.chat

This Privacy Policy describes how Babylon ("we", "us", or "our") collects, uses, and protects your personal information when you use our platform (bbn.chat). We are committed to protecting your privacy and complying with data protection laws, including the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for your personal information is Babylon (NIP: 9542895920, REGON: 542956470), registered in Poland.

2. Information We Collect

We collect only the necessary information to provide our services.

Information You Provide:

  • Account Information: When you register, we collect your email address, a chosen username, and a profile picture (optional).
  • Payment Information: When you make a purchase, your payment details are processed directly by our payment processor, Stripe. We do not collect or store your full payment card details. We only receive a confirmation of payment and subscription status.

Information We Do Not Collect:

Chat Content: All chat communications between Idols and Admirers happen on External Messengers (like Messenger, Telegram, Discord). We do not have access to, monitor, or store the contents of these chats.

3. How We Use Your Information

We use your information for the following purposes:

  • To create and manage your account.
  • To provide, operate, and maintain our Platform.
  • To process your subscriptions and payments.
  • To communicate with you regarding your account, support requests, and service updates.
  • To enforce our Terms of Service and prevent fraudulent or illegal activities.
  • To improve our Platform and user experience.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • With Payment Processors: We share necessary transaction data with Stripe to process your payments.
  • For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to protect our rights, your safety, or the safety of others.

5. Third-Party Services

Our Platform facilitates interaction through External Messengers. This Privacy Policy does not apply to the practices of these third-party services. We encourage you to review their privacy policies to understand how they collect and use your data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet transmission is ever 100% secure, so we cannot guarantee absolute security.

7. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification: To have your information corrected if it is inaccurate.
  • The right to object: To object to our processing of your personal data.
  • The right of restriction: To request that we restrict the processing of your personal data.
  • The right to data portability: To be provided with a copy of your information in a structured, machine-readable format.
  • The right to withdraw consent: To withdraw your consent at any time where we relied on your consent to process your information.

To exercise any of these rights, please contact us at support@bbn.chat.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@bbn.chat