Last Updated: October 16, 2025
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This policy outlines the terms related to payments, subscriptions, and billing on the Babylon platform. All payments are processed securely through our third-party payment processor, Stripe.
By subscribing to an Idol, you ("Admirer") agree to a recurring monthly subscription fee at the price set by the Idol. You will be automatically billed each month on the date you first subscribed.
You authorize Babylon and our payment processor (Stripe) to charge your selected payment method for the subscription fees.
Idols have the right to change their subscription prices. Any price changes will apply to subsequent billing cycles after advance notice to you.
Payments to Idols for their subscription earnings are governed by our separate Terms of Service and agreements with Stripe.
You may cancel your subscription to an Idol at any time through your account settings on the Babylon platform.
Upon cancellation, you will continue to have access to the Idol's communication channels until the end of your current, paid billing period. No further charges will be made to your account for that subscription.
We do not offer prorated refunds for cancellations made mid-billing cycle.
Features introduced by Babylon allowing for one-time payments, such as tips or pay-per-view content. These payments are non-refundable and are processed through Stripe under the same security standards as subscriptions.
If a recurring payment fails, our payment processor may attempt to re-charge the payment method. If the payment continues to fail, your subscription will be suspended, and your access to the Idol's services will be revoked until the payment is successfully processed.